Client Stories
Hear from our customers
NAN has become a trusted extension of our IT team, and after more than 20 years, that relationship only continues to deepen. They understand the uptime demands of a retail operation running hundreds of club locations — where every minute of connectivity downtime has a direct impact on our business. Their engineers are on it whenever we need them, day or night, no escalation hoops, no finger-pointing, no waiting on hold to explain your problem to three different people. They know our environment, they know our standards, and they treat our issues like their own. For a retailer operating at our scale, that kind of partnership isn’t just convenient — it’s essential.
NAN has become an indispensable partner in safeguarding and optimizing our network infrastructure. They operate as a seamless extension of our team, bringing a proactive, strategic approach that consistently anticipates and addresses emerging challenges. Their technical expertise, responsiveness, and disciplined execution enable our team to remain focused on innovation and core business priorities. In a field where trust and reliability are non-negotiable, they have proven themselves to be a partner we depend on without hesitation.
We’ve had an excellent experience working with North Atlantic Networks. Their service has been consistently reliable, and their responsiveness has really set them apart. Any time we’ve had questions or needed support, their team has been quick to respond and easy to work with. What stands out most is how proactive they are—they’ve alerted us to issues before our own monitoring systems have in some cases. That level of service and communication makes them the best-managed service provider I’ve worked with.
After ten years, NAN continues to feel like part of our team—not just another provider. Their support with network security and connectivity has been consistent, proactive, and dependable from day one. They understand our environment, they anticipate issues before they become problems, and they’re always there when it counts.
We have been pleased with the level of service provided by NAN. Succinct and clear reports are provided on the frequency we request. They are also an invaluable resource for additional technological and communications support.
NAN is probably one of the best network management companies around. Their response team and NOC are very knowledgeable and we know our perimeter is protected by their expertise. We hope to have a long-standing relationship with NAN as we continue to grow our business.
North Atlantic Networks has been a trusted partner for Rhode Island Credit Union for nearly two decades. They support our network and connectivity across all of our locations, giving us a reliable, secure environment that lets our team stay focused on serving our members. In an industry where trust is everything, twenty years tells you what you need to know about NAN.
Our partnership with North Atlantic Networks is one we genuinely value. We collaborate with them on networking managed services and large-scale network architecture projects, and the relationship runs both ways — they're a trusted partner of ours, and we're proud to be one of theirs. Their team is responsive, technically sharp, and treats every engagement like it matters. It's a true partnership, and a great one at that.
Cornell Dubilier has had a working relationship with NAN for over two decades. They provide exceptional network hardware, application, and security support. I highly recommend NAN for their business solutions and ability to provide expert service and support.
North Atlantic Networks manages our network and connectivity, and they have consistently proven themselves to be a true extension of our team. Last summer, when we faced an urgent issue, NAN stepped in and resolved it in record time — that kind of responsiveness is rare and exactly what you want from a managed services partner. Their team is sharp, dependable, and genuinely invested in our success.
