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Network Security Engineer

North Attleborough, MA, USA

Job Type

Full Time

ABOUT THE ROLE

We are looking for a Network Security Engineer to join our engineering department. Your primary responsibility will be to install and manage secure network solutions using advanced products and a cutting-edge tech stack. You will work closely with customers, project managers, and internal/external stakeholders to define requirements and configuration of security policies on customer networks. You will also work closely with senior staff to develop and iterate change management processes for customer rollouts.

You will have a pool of direct (or “primary”) customers that you serve as their dedicated project engineer and will partner with their team to build rapport and achieve their goals through a comprehensive understanding of their network environment. You will own support escalations for complex configurations when necessary and will be sought after to mentor junior engineers on troubleshooting and implementation techniques through ad hoc training, as well as cross-train and provide coverage for other engineers when necessary. You will join a highly collaborative environment and work closely with customers, support, and sales engineers to solve complex daily problems.

In this role, you will also be sought to help manage NAN’s internal core network with the same best-in-class security practices that we offer to our customers. You will aid in carrier network design, metro-ethernet, and VRF/MPLS. You should be familiar with systems management concepts including, but not limited to Windows & Linux administration, VMware systems management, and Active Directory. Preferred candidates will encompass Network and Systems engineering into a working set of knowledge that can be transferrable with peers in the organization when specialized knowledge is required.

Technical Order Installation and Configuration

o Partner with customers and internal teams to deploy best-in-class solutions.

o Partner with pre-sales to architect technicalities and design.

o Design change management processes for technical deployments, emphasizing smooth, often multi-tiered maintenance events.


Support Successful Customer Relationships

  • The Network Security Engineer will be expected to communicate effectively with the client to help them achieve their goals, and when necessary, be the customer’s primary resource or dedicated point of contact


Change Management

  • Develop the “PEMDAS” of steps required for slow, steady, and secure changes to a customer network

  • Work with senior staff to refine rollout methodologies


Carrier Networking

  • Build new MPLS/VRF groups for customer networks

  • Design routing and failover models for customer and NAN internal carrier networks

  • Configuration of metro-ethernet connectivity

  • BGP and OSPF configuration for new ISP peers


Zero Trust and CSMA

  • Implement and design multi-point security solutions

  • Integrate and develop complex security policies from multiple data sources

  • Setup and integration of FortiClient, FortiGate, FortiAnalyzer, and other products


Response & Support

  • Participate when needed in on-call rotation as an escalation point for after-hours NOC & SOC


Learning & Development

  • Partner with your manager to dedicate time to professional development and keeping skills current, such as relevant certifications, management training, or project management training

  • Welcome frequent learning and continuous improvement due to the fast-paced nature of our industry

  • Assist with training and on-the-job learning for other staff

  • Assist in research, development, and qualification of emerging technologies

REQUIREMENTS

  • Strong understanding of networking and network security (CCNA and CCNP, or equivalent)

  • At least 5-7 years of relevant IT experience

  • Fortinet NSE 4

  • Working knowledge of Carrier Network Concepts

  • Foundational knowledge of Virtualization Concepts, Microsoft & Linux OS

    • Linux+, Microsoft, and/or VMware Certifications a plus

  • Deep understanding of key protocols such as DNS, HTTPS, SMTP, IMAP/POP

  • You are a subject matter expert on at least on of the following highly specific technologies:

    • ADVPN, OSPF, BGP, EMS, FAZ, ZTNA, or other

  • Understanding of change management practices (ITIL or CCDA concepts)

  • Experience with Zero Trust concepts

  • Knowledge of how threat actors penetrate networks

  • Working knowledge of Risk Management

  • Ability to configure devices based on technical outlines prescribed by senior staff and project management

  • Ability to develop and maintain technical configuration processes for various devices

  • You are interested in and excited about new technology and enjoy learning quickly

WHAT WE OFFER

NAN offers the industry’s leading culture and compensation/benefits package, which includes:
• Competitive salary
• 100% employer-paid Medical, Vision, and Dental insurance for employees
• Paid company holidays, unlimited PTO (with minimums – to enforce our anti-stress culture)
• Wellness Stipend
• Sabbatical Leave
• Work from anywhere policy (some restrictions apply)
• Retirement plan, with employer contributions
• Training and certification-based raises

ABOUT NAN

For more than 25 years, North Atlantic Networks (NAN) has been actualizing the harmony of advanced cybersecurity and digital transformation. Fortune and Global 500 companies, government agencies, and the world's most regulated industries trust NAN to safeguard their teams, devices, and information. NAN's domain expertise in the intersection of networking, IT, and emerging technologies informs a holistic security approach addressing all vectors of the attack surface.

As part of this discipline, NAN's expertise looks outwardly to each client and the unique factors that drive their operations. Through this visibility and commitment to Customer Success, NAN makes the adoption of technologies seamless into the security fabric of organizations of all sizes.

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