Are your engineers using their valuable skills on mundane tasks? Resetting printers, installing drivers, updating patches or installing applications? Does your CEO need help syncing an iPad at 2 a.m.? Do you need to roll out a new update to a key application across 100 systems in a hurry? More and more corporations are integrating outsourced Helpdesk services to ensure their key technical resources are focused on the real projects that will move their company forward.
NAN’s Helpdesk Service will allow your company’s technical resources to get back to working on the projects that will make you money. Let NAN handle the day-to-day needs of your users – we’ll keep them productive and efficient and take the day-to-day headaches away from your IT staff.
There are a number of important features associated with NAN’s Helpdesk Services:
- End-to-End managed service for all your Helpdesk needs
- Quick problem resolution to nearly any issue
- Expert technicians and services for your users
- Combine with NAN’s RMM platform for increased efficiency
- 24x7x365 Network Operations Center (NOC) availability
There are numerous benefits to using NAN’s Helpdesk Services:
- Refocus IT resources on the projects your company needs
- Efficient problem resolution keeps your workforce productive
- Improve margins and grow your business
- Reduce the amount of time and money managing resources